In order to process your purchase in our webshop and to make it run as smoothly as possible, we need information from you. We store your data in a secure database and they stay there. Your data will only be made available to third parties if they are involved in processing your order. We will never pass on personal data to third parties for commercial purposes. MountsXL.com formerly debeugelknaller.nl uses a reliable SSL Certificate to guarantee the security of your online shopping experience.
Below you can read what we use your data for.
Your order
For your order we need your name, e-mail, telephone number, address(es) and payment details. With this information we can process and deliver your order and we can keep you informed about your order. Your data will be passed on to the delivery service(s). Of course, they handle your data just as carefully as we do.
Your account
If you choose to create an account, we will store the following information in it: name, address(es), telephone number, e-mail, delivery details and payment details. This can be useful, so that you do not have to enter this information again for a next order. We also store the details of your previous order(s) and any reviews you have written. You can therefore easily find this in your account.
Customer service
You can contact us by e-mail or telephone. In order to be able to help you faster, we use your data. If we find it necessary, we will make notes that we keep with your data. Phone calls can be recorded and saved. We do this to analyze and improve our customer service.
Newsletters
You can sign up for our newsletter during checkout or in your account. This newsletter keeps you informed of our offers, promotions and new products, which is always nice. If you prefer not to receive a newsletter anymore, you can easily unsubscribe.
Reviews
By writing a review about a product or our services, you can help other customers. When you write a review, you can choose whether your name is visible to other visitors or not.
Actions
Are you participating in one of our actions? Then we ask you to leave your name and e-mail address. We will of course let you know if you have won. We also use your data to analyze the action and measure the response to the action.
Fraud preventions
Sometimes we use customer data to investigate, prevent and counter fraud. It is also possible that in a suspicious situation we pass on your data to government authorities.
Do you want to view, change or delete your personal data from our system?
This is of course no problem. You can do this yourself in your account or you can contact our customer service.
